Return Policy

If for any reason you find yourself not satisfied with your online purchased item(s), we at Nikolaou Restaurant Equipment make it easy for you to return an item.
  • Items purchased online can be returned to the store at 629 Queen St W, Toronto, ON M5V 2B7 is in its original packaging and a printout of your online invoice.
If you wish to return any item(s) by mail, you will be responsible for the cost of return shipping - Below is how to return an item by mail:
  • Contact us by phone 416.604.6411 or email to attain a RMA#.
  • Repackage the items in their original box and include the  invoice in the package.
  • Your return will be processed within 10-14 business days.
  • Return the package using a shipping service of your choice. Do hold on to your tracking number for your records.
  • We recommend insuring your return shipment if using a delivery service.
Again our address is: Nikolaou Restaurant Equipment, 629 Queen St W, Toronto, ON M5V 2B7