Return Policy

If within 30 days of receiving your item(s) for any reason you find yourself not satisfied with your online purchased item(s), we at Nikolaou Restaurant Equipment make it easy for you to return an item.
  • Items purchased online can be returned for store credit to the store at 629 Queen St W, Toronto, ON M5V 2B7 if it is in its original packaging and with a printout of your online invoice.
If you wish to return any item(s) by mail, you will be responsible for the cost of return shipping - Below is how to return an item by mail:
  • Contact us by phone 416.604.6411 or email to obtain a Return Authorization.
  • Repackage the items in their original box and include the invoice in the package.
  • Your return will be processed within 10-14 business days.
  • Return the package using a shipping service of your choice. Do hold on to your tracking number for your records.
  • We recommend insuring your return shipment if using a delivery service.
Again our address is: Nikolaou Restaurant Equipment, 629 Queen St W, Toronto, ON M5V 2B7